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Store Policies
Refunds, Returns & Exchanges
At Mother Earth's our customers are job #1 and we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with a product you may return it for a full refund or you can exchange it. All returns must be made within 30 days and require proof of purchase. Items must be returned to the location where purchased. We do not accept returns on bulk, clearance, or expired items. Refund will be issued in same tender it was originally purchased with.
Special Orders
We are more than happy to help you locate a product that we do not carry. Simply ask one of our store associates for a special order form. The more information you have on the product you are looking for the better our chances of finding it for you. Locating a special order usually takes just a few days to a week.
Case Discounts
When you purchase a case of any product, Mother Earth's will give you a 10% discount! The discount may not be combined with any other discounts, including senior citizen discounts. Most of the time, cases are special ordered and should arrive at our store within a few days.